Technical support when you need it
DNS is shorthand for Domain Name System and refers to settings that control various technical aspects of how your website and email work.
Sometimes, if you are integrating a new app or service, you might want to change these DNS settings. But, if you're not familiar with them, it's easy to make mistakes and the results can be disastrous.
This is why, as part of our hosting, we will manage and update your DNS settings for you.
If you need to update any of your domain’s DNS records (or you are asked to make changes by your web developer or someone else), all you need to do is get in touch with us and we will make the changes for you, completely free of charge.
Whenever you ask us to update your DNS records, we will provide you with a file that clearly describes the changes we are going to make. Once you've confirmed that these are the changes you want, we will carry out the work and notify you when it is done.
Please note that it can take up to 48 hours for DNS changes to propagate throughout the Internet.